Consultations

All tenants were consulted on two options: 7.5% and 7.9%. The consultation brochure set out what each option would mean for services and investment.

The consultation was administered by Civica – an independent organisation which specialises in consultations and verifying the results.

The results were as follows:

Wheatley Homes South results

We also received feedback from nearly 440 respondents. The most consistent themes were around:

• a desire for investment and improvement to existing homes;
• the challenges caused by the wider economic climate and the cost-of-living crisis; and
• ensuring consistent high standards of service

The results of the consultation were reviewed by the Wheatley Homes South Board on 7 February 2024. The Board approved an increase of 7.5%.

Over the last three years, our rents increases are nearly 8% below the rate of inflation.

We’re here for you

If you are worried about keeping on top of your rent, get in touch with us straight away. We can help.

We can help with welfare benefits, energy bills, jobs and training opportunities, bursaries for students, free furniture, free books for children under five, support to get online, and much more.

Call us today on 0800 011 3447

Homes4D&G consulted with customers on the way they apply for housing and how homes were let.  The consultation took place over a six-week period during June and July 2022.

To read the findings of the Homes4D&G allocations policy review 2022, click here.

We’re always keen to hear your views on our services and how we can get better. One way we do this is by carrying out consultations.

We are accredited by the Consultation Institute. This means all of our consultations follow the seven principles set out in the Institute’s Consultation Charter.

They are:

• Integrity – each consultation has an honest intention, that we will listen to and be influenced by what our tenants tell us
• Visibility – affected tenants and other affected stakeholders are reasonably aware of the consultation
• Accessibility – affected tenants and affected other stakeholders have reasonable access to the consultation. We will use digital means of ensuring access to consultations where appropriate
• Transparency – it is clear when the consultation closes, who is collating the responses and whether responses will be published
• Disclosure – any appropriate information applicable to the consultation is made available
• Fair interpretation – consultation responses will be collated and analysed objectively
• Publication – it is made clear of where and when the consultation report will be available.