Customer service

Giving customers a great service is at the heart of everything we do.

You can expect an excellent service from us no matter if it’s face to face, on our website, by post or over the phone. Our fully-trained and professional staff are here to help you.

How do I get in touch about Wheatley Homes South's customer service?

You can:

  • talk to your housing officer
  • through your My Wheatley Homes South account. Don't have an account yet? Sign up for My Wheatley Homes South. It's safe and secure, and it only takes a few minutes.
  • visit your local hub and speak to a member of staff
  • call our Customer First Centre on 0800 011 3447 to speak with our experienced housing staff. We are here for you 24/7.
  • For more information about how we deal with complaints, click on Compliments and Complaints.